Personal data
Protection of personal data
When you visit our site, personal data may be collected and information relating to your computer's browsing on our site may be recorded in files known as ‘cookies’ installed on your terminal (computer, tablet, smartphone, etc.), provided, of course, that you have accepted them and that you can modify them at any time. You have a general right of access, rectification and deletion of all personal data concerning you, which you may exercise by contacting us at the following address: webmaster@charentestourisme.com
Purpose of data processing
Charentes Tourisme and France Vélo Tourisme, as joint data processors of the La Vélidéale website, whose legal notices are specified in our dedicated section, collect personal data which is processed for the proper management of the www.lavelideale.fr website.
The data processed is that entered via the personal space, the contact form. This includes the following data: surname, first name, e-mail address.
The personal data collected on this website is processed in order to:
- Respond to requests for information, comments sent to La Vélidéale via the contact form of the site.
- Moderate, publish and respond to reviews submitted by users on the stages of La Vélidéale.
- Allow the user to use certain features of the site such as the travel diary (saving elements of the website to help prepare a trip) or the filing / management of reviews it has filed.
The data collected is intended:
To La Vélidéale exclusively, unless otherwise detailed in a request for explicit consent.
To preserve the confidentiality and security of your personal data and in particular to protect against unlawful or accidental destruction, loss or accidental alteration, or disclosure or unauthorized access, La Vélidéale takes appropriate technical and organizational measures in accordance with applicable law.
Duration of data retention and access by the user to delete data
| Type of data | Retention period | Access to / deletion of data by the user |
|---|---|---|
| Requests made using the site's contact form | 5 years | Send your request to webmaster@charentestourisme.com |
| Reviews posted on the site | unlimited | Log on your personal account and delete reviews |
| My roadbooks | unlimited | Log on your personal account and delete roadbooks |
| My accound on en.lavelideale.com | unlimited | Log on your personal account and delete your account |
Your rights regarding your personal data
For any information or to exercise your rights concerning the processing of personal data managed by Vélidéale, please contact the Data Protection Officer:
By e-mail at the following address
- webmaster@charentestourisme.com
Finally, you have the right to make a complaint to the CNIL if you feel that your rights have not been respected.
The contact details for the CNIL are as follows:
- 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France
- Phone: +33 1 53 73 22 22
- Fax: +33 1 53 73 22 00
- Website: CNIL cnil.fr/fr/plaintes
Cookies
What is a cookie?
A cookie is a small text file containing various items of information. It is stored in the memory of your terminal (computer, tablet, smartphone, etc.) by the server of the website visited or by a third-party server (web analytics service, etc.). During the period of validity or storage of the cookie, it will enable your terminal to be identified on future visits. Third-party companies may also, subject to your choices, place cookies on your computer (e.g. Google Analytics, Facebook, etc.). Whatever the type of cookie, only the sender of the cookie is likely to read or modify the information contained in it.
The different types of cookies used by https://en.lavelideale.com
- Essential cookies: These are essential for the proper operation of the site, as they enable you to access reserved areas such as your personal space or your favourites. They enable us to memorise information relating to forms that you are likely to fill in on our site, and to adapt the presentation of our site to the display preferences of your terminal. Without these cookies, you would not be able to use our site under normal conditions.
- Analytical or performance cookies: These cookies enable us to monitor the use and performance of our site and to improve its operation. In particular, they measure your browsing data (volume of visits, sections and content visited, etc.). These cookies are essential because they enable us to improve the interest and ergonomics of our services and even to detect navigation problems.
- Social network cookies: Some pages on our site host plug-ins from third parties that allow you to share content on our site with others. This is the case with the ‘Share’ or ‘Like’ buttons from social networks such as Facebook or Twitter.
For more information on the cookies used by La Vélidéale, see "cookies management"